From the status of users on the networkIslamic Salvation Army Unable to use normally on the evening of Friday, May 10, 2024. AIS issued a statement apologizing for the incident. Compensation measures will follow.
AIS, the network and communications services provider issued a statement after an incident occurred where users were unable to use the network in some areas. On the evening of Friday, May 10, 2024, the AIS stated: “I feel very sorry. I would like to apologize for the incident causing inconvenience to customers and the engineering team has already resolved the issue yesterday evening.
AIS statement He continued: “In order to apologize and compensate customers who were affected by the above-mentioned situation, the company will take steps to take care of usage for customers. Whether for those who use the unlimited package or for customers who use other types of packages, the company will gradually send SMS to inform customers With compensation details from Monday 13 May 2024 onwards.
In addition, AIS confirms that it is willing to provide information about the cases that occurred with NBTC as they were notified through the media during the specified period.
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