BIZCUIT Solution unveils the new generation of artificial intelligence, revealing 5 trends The turning point of Gen AI Affect Usage Advice for businesses to be alert and accelerate learning Apply More Ready to uncover the tricks to using AI in the enterprise
Generative AI, or Gen AI, continues to be the hottest trend this year. As a result, businesses and organizations are ready to learn. Find application guidance Dramatically level up business capabilities so technology never breaks down again.
Mr. Suthiphan Suthat Na Ayutthaya, Founder and CEO of Biscuit Solution Company Limited or BIZCUIT Solution, revealed that since OpenAI launched the Chat GPT app that can talk close to humans. And very knowledgeable
In addition, it also includes Mid-flight Illustrated AI was launched last year. Let people try to create images using artificial intelligence, and create awareness for the whole world. We look forward to artificial intelligence playing a role in human daily life. But some still worry that artificial intelligence will replace humans.
BIZCUIT Solution also believes that in 2024, Gen AI will enter a new level of change. This will impact Gen AI adoption, and we have found 5 trends that represent turning points for Gen AI that you should keep an eye on as follows:
5 trends and turning points for the AI generation
1. More open source AI
Last year, Gen AI services were developed by one company. There is a cost when using a large quantity it will cost more. If it is not a large enterprise, it cannot be used to break even.
In the second half of 2023, there were giant companies that jumped into manufacturing Gen AI and aim to make it an open source AI that developers can use or develop freely, such as Meta, which owns Facebook, which was made by Meta itself. An open source language model such as Express Text for the whole world to expand later.
BIZCUIT Solution also uses Fast Text in the company's NLP development, so Gen AI will certainly be used more widely. It will come in the form of a service that various independent developers can build on these open source technologies within their own services. These factors will lead to explosive growth in the use of new generation AI in 2024.
2. Multimedia artificial intelligence
Multi Modal AI Creation teaches AI with images, letters, sounds, or even temperature at the same time, as AI is created from many types of data. There will be the ability to think analytically more closely to humans so that AI can process and find answers in the context of multi-dimensional data. It's not just any kind of information.
Just like ChatGPT or Google Bard, now renamed Gemini, were previously taught using only text data, AI in the field of computer vision has been building AI using this multimedia method for some time.
3. Artificial Intelligence Governance
In 2024, there will be clarity regarding regulations. More Practices Naturally, there will be those who benefit and lose from the presence of these regulatory rules. The rules, regulations, and legal consequences of using or obtaining artificial intelligence will develop more clearly.
Last year 2022-2023 witnessed many legal disputes. Business upheaval This is a result of the use of artificial intelligence in many cases. But there is still no law. Or regulations directly related to artificial intelligence
4. AI-enhanced workforce
Another turning point in Gen AI that we will see in 2024 is when every professional field will have their potential increase dramatically with AI. What we will see in the future is that artificial intelligence will help various professions in terms of increasing efficiency, such as customer service employees. Get answers to help customers calculate insurance premiums. That fits clients' needs in seconds Prosecutors spend less time writing applications, as AI helps them navigate the legal code and draft documents, for example.
Therefore, humans need to learn to use Gen AI just like learning to use a computer or a typewriter. According to CBINSIGHTS, more than $2.5 billion has been invested in developing artificial intelligence to help humans.
5. Deep science powered by artificial intelligence
Artificial intelligence plays a big role. From medical science to genetics to the discovery of new medicines or materials science, pioneering AI like GNOME, powered by deep learning technology, can generate up to 380,000 new material concepts, the equivalent of taking humans more than 800 years. In experiments, humans will certainly have materials with new properties that can be produced to create more new things.
Mr. Sothivan added that in an era where Gen AI is creating a ripple effect on every business. Businesses need to be alert. Bringing emerging trends to enhance your business is used to fit the context of the organization. The choice of artificial intelligence and the cost of using the service will be many times more diverse.
Today's organizations must recognize the tipping point of Gen AI in order to use it in smaller workflows in the organization. In order to experiment with adjustments and control costs while beginning to experiment with making the use of AI normal in the organization there are many everyday tools that have AI installed within the service without additional costs.
As open source AGI becomes more widespread there will be more tools to use. Those who are familiar with it will have an advantage in creating better productivity for the organization.
However, BIZCUIT Solution plans to use these trends in providing customer service. Since mid-2023, Microsoft's OpenAI, Gen AI, has been used in many organizations, focusing on creating chatbots for customer service, searching the knowledge base from databases in the organization. To quickly answer customer questions or perform calculations and analyze data for customer service in order to communicate results to customers.
For 2024, Fullloop CX, the customer experience management system that more than 30 brands have chosen to use, will overhaul its reporting system, with Gen AI used to summarize results for users. Upgrading BIZCUIT Solution's NLP capabilities, including capacity building in 4th and 5th languages in addition to existing languages etc.
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